RETURNS AND EXCHANGES.
To request a return: Go to the dedicated page
Before starting, place your item in its original packaging including all accessories, instruction booklets, tags and return label.
You can return an item by courier
Return costs are charged to the customer.
Returns and exchanges can be made within 15 days from the date of delivery by returning your item via courier to the address provided upon receipt of the return email.
Returned items must meet the following conditions in order for a refund to be made:
All items must be returned in their original condition, with undamaged tags attached. Worn, used, altered or damaged merchandise will not be accepted.
Returns of items with a return label will only be accepted if the label has not been removed.
Returns sent to the warehouse by courier will be processed in 14 working days from the moment they are received. You will receive a confirmation email when the return is successfully completed. Refunds will be credited back to the form of payment used at purchase.
Shipping costs are non-refundable.
